Effective July 31, 2024, we made several changes to our Terms & Conditions, Official Sweepstakes Rules and our Privacy Policy. There were changes to each document, which is why when you recently signed into your Golden Hearts Games account you were presented with a pop-up message asking you to read & review these documents and then acknowledge and consent to the changes.
The specific material changes to each document are noted below:
Terms & Conditions
Section 4 - Add Nevada to the list of state where participation is prohibited.
Section 7 - Removed all references to charity program, which was retired on July 31, 2024.
Section 12 - Updated mailing address for copyright issue reports. New address in Framingham, Massachusetts.
Section 24 - Add the last sentence the "Scope of Arbitration Provision" section.
Section 24 - Removed first bullet (i) in the paragraph that begins with, "Arbitration will be conducted before..."
Section 24 - Removed the limitation in the first sentence of the "Allocation of Arbitration Fees" section.
Section 24 - Add new contact information as well as corporate mailing address.
Multiple sections - Add a link to all references to the Official Sweepstakes Rules and to the Privacy Policy.
Official Sweepstakes Rules
Section 8 - Update the estimated processing times for redemption payouts
Multiple sections - Add a link to all references to the Terms and Conditions and Official Game Rules.
Privacy Policy
Section 1 - Add additional detail about the use of cookies and passive information.
Section 8 - Add new contact information as well as corporate mailing address.
Multiple sections - Add a link to all references to the Terms and Conditions.