Submit a request

To help improve the response time for a reply from our team please select the most accurate description of your question or issue and provide as much detail as you can. That said, answers to most questions can be found in our HELP CENTER so if you have not searched for an answer we recommend starting there before submitting a ticket to our Support Team. REDEMPTION STATUS - If you are inquiring about the status of a recent redemption payout request please note that you should have received a confirmation email when you submitted the redemption. This email will provide an accurate estimate of the date & time you should receive the digital gift card via email or the ACH direct deposit in your bank account. Our Support Team has limited information about the expected delivery timing so we kindly ask that you do not submit a ticket requesting a status update until after the expected delivery date contained in the confirmation email - Thank you!

Submit a request

Looks like you have a question about a withdrawal request. Have you reviewed our FAQs regarding this topic? You may find an answer to your question here.

Looks like you have a question about a withdrawal request.

Have you reviewed our FAQs regarding this topic? You may find an answer to your question here.